Internal administrative processing system & ICT enabled citizen helpdesk
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Loknath Behera IPS
Director General of Police & State Police Chief, Kerala
വിവര സാങ്കേതികവിദ്യ നല്‍കുന്ന പുതിയ സാധ്യതകൾ സ്വാംശീകരിച്ച് പോലീസ് പ്രവര്‍ത്തനങ്ങളും പോലീസ് വകുപ്പിന്‍റെ ഭരണനിര്‍വ്വഹണവും കൂടുതല്‍ കാര്യക്ഷമമാക്കുന്നതിനുള്ള നിരവധി സംരംഭങ്ങള്‍ കേരളാപോലീസ് ആവിഷ്കരിച്ചു വരികയാണ്. കുറ്റാന്വേഷണവും ക്രമസമാധാനപാലനവും മെച്ചപ്പെടുത്തുന്നതിന് നിരവധി വിവരസാങ്കേതിക സൗകര്യങ്ങള്‍ അടിസ്ഥാനമാക്കി നടപടികള്‍ സ്വീകരിച്ചു കഴിഞ്ഞിട്ടുണ്ട്. ഇവയ്ക്കൊപ്പം പോലീസിന്‍റെ ഇ-ഗവേണന്‍സ് സംവിധാനങ്ങളുപയോഗിച്ച് , ഭരണനിര്‍വ്വഹണം ഏറ്റവും ഫലപ്രദമാക്കുകയെന്ന ലക്ഷ്യത്തോടെ ആവിഷ്കരിച്ചിട്ടുള്ളതാണ് വെബ് അധിഷ്ഠിതമായ ഇന്‍റേണല്‍ അഡ്മിനിസ്ട്രേറ്റീവ് പ്രോസസിംങ് സിസ്റ്റം (iAPS)
whats new
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Provision to add duties of personnels in administrative office.
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Provision to add bookmarks in file.
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Facility for password administrators to change passwords of users in subordinate office.
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Facility to create e-Applications.
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Facility to reopen lastly closed cashbook.
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Facility to edit lastly entered filenote of a file.
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Provision to distinguish fair copy created on a particular day by creating different serial numbers to each fair copy.
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Facility in the inventory module, where the administrative office can view issued/rejected items to the sub-ordinate offices
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Facility to set full charge/ in charge to a user when a seat is handover to a user.
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Downloads
Contact Details of Password Administrators
Contact Details of Password Administrators for Districts and Special UnitsDownload Firefox(64-bit) for Windows
Firefox(64-bit) for WindowsDownload Firefox(32-bit) for Windows
Firefox(32-bit) for WindowsDownload Google Chrome(64-bit) for Windows
Google Chrome(64-bit) for WindowsDownload Google Chrome(32-bit) for Windows
Google Chrome(32-bit) for WindowsGovt. of Kerala Calendar 2019
Govt. of Kerala Calendar 2019Government Order for the year 2018-19
GO(Rt) No. 2240-2018/Home Dt 31-07-2018Instructions for implementation of Strength & Duty Management
PHQ Circular No.01/2018 Dt 24/02/2018Instructions for implementation of Store & Inventory, Asset Management, Cash Management
PHQ Circular No.02/2018 Dt 24/02/2018Instructions for implementation of Motor Transport Management
PHQ Circular No.03/2018 Dt 24/02/2018Government Order for the year 2017-18
GO(Rt) No. 1744-2017/Home Dt 07-07-2017Form for Nomination of Office Management Users of iAPS
iAPS Form No.IGovernment Order for the year 2016-17
GO(Rt) No. 3659/2016/Home Dt 17-12-2016Government Order for the year 2015-16
GO(Rt) No. 2398/2015/Home Dt 22-09-2015Instructions for implementation of iAPS and Helpdesk
PHQ Circular No. 01/2015 Dt 09/01/2015Government Order for the year 2014-15
GO(Rt) No. 2319/2014/Home Dt 21-08-2014Guidelines regarding implementation of iAPS and Helpdesk with introduction of the concept of “Local Records”
PHQ Circular No. 26/2013 Dt 01-10-2013Government Order for the year 2013-14
GO(Rt) No. 2104/2013/Home Dt 26-07-2013Further instructions regarding implementation of iAPS
PHQ Circular No. 33/2012 Dt 22-10-2012Guidelines for implementation of iAPS
PHQ Circular No. 24/2012 Dt 27-08-2012Guidelines for implementation of ICT Enabled Citizen Helpdesk in Police Stations
PHQ Circular No.23/2012 Dt 27-08-2012Government Order for the year 2012-13
GO(Rt) No. 2126/2012/Home Dt 13-07-2012Government Order for the year 2010-11
GO(Rt) No. 2178/2010/Home Dt 30-06-2010Software updates
iapsKPW&A Fund Management facility provided in Cash Management module.
iapsIAPS Two new Template Drafts-Proceedings-Approved For Issue and Academy Order provided.
iapsKPW&A Fund Management facility provided in Cash Management module.
Citizen Helpdesk Draft Creation Facility provided for Subordinate Offices.
iapsPetition Search Facility provided for Administrative Offices
iapsModification in Proceedings Draft in Administrative Offices
iapsModifications in Recovery Management Module and Other modules
iapsSeat Inspection Module added.
iapsCall Book Facility incorporated.
iapsAuto Save option in online Drafts provided.
iapsReminder Diary added.
iapsCash Book View facility provided.
iapsApproval option for NDIs.
Citizen HelpdeskReminder Diary added.
Citizen HelpdeskCash Book View facility provided.
GeneralPassword Change Policy Added. Users will be prompted for changing the password periodically.
GeneralIn internal Message, facility for creating Address Group added. Messages can be sent to these group easily.
iapsUploaded Photo and Signature of Supervisory Officers.
iapsIncorporated new Draft System with Online Editing Facility.
iapsScanned image of the signature of the Approving Officer will be automatically shown in the Fair Copy.
iapsFacility for creating drafts by viewing the currents or any documents in the File is provided.
iapsWhile forwarding Currents to Seats, instructions can be given to the Section Assistants using “Comments”.
iapsIn Cash Management Module, facility for issuing Money Memo to Subordinate Offices is added. Money Memo can be printed from this module.
iapsIn the List of Fair Copy, users can identity whether Fair Copy is dispatched or not.
Citizen HelpdeskThe attached documents of Petition/Currents can be viewed using “Attachment View” in the “Petition/Current Info “ Page.
Citizen HelpdeskWhen a current is registered and forwarded to Administrative offices, the Current Number generated in the Administrative Offices is available for the Helpdesk Users in the “Disposed Currents” area. On pointing an item in the “Disposed Currents”, the “Current Number” & Administrative Office Name are displayed here.
Citizen HelpdeskFor subordinate offices like Sub Division Offices and Circle Offices, Petitions and Currents can be circulated to their subordinate offices.
Citizen HelpdeskIncluded facility for uploading “Settlement Report” while disposing Petitions.
Citizen HelpdeskHelpdesk users can see the Money Memo received from various Administrative Offices using “Money Memo” in the Helpdesk Menu.
Citizen HelpdeskAdded facility for returning “Petition/Current” with remarks using “Reply” option. Using this option Petition/Currents can be returned to the Sender with specific remarks.
iapsResponsive design for iAPS
iapsInventory in subordinate office.
iapsIn Cash Management Module, facility for reopening recently closed cashbook.
iapsEdit lastly enetered file note.
GeneralPassword administrators to set passwords of users in subordinate office strength.
iapsImplemented e-Applications.
iapsImplemented duty management in admin office.
iapsFacility to add bookmarks in file.
ErollProvision to Add /Edit/Delete education,awards,punishment,promotion suspension details of employee is provided.
ErollPosting details of an employee from the Strength Management is integrated.
ErollWebservices to share the employee details with other applications is integrated.
File ManagementAdded two draft type - Leave order and Financial Order - Approved for Issue.
File ManagementProvision to generate order No for manually created fair copies.
Internal MessageProvision to check seen status of sent messages is done.
Citizen HelpdeskFacility for internal message despatch in sub-offices is integrated.
Citizen HelpdeskFacility to have Scratchpad view in sub-office drafts is integrated.
Asset ManagementAsset code integration for existing items is done.
Audit ManagementProvided module permissions for audit.
Audit ManagementNew workflow to share files to auditors is provided.
Vehicle ManagementProvision to replace existing meter with a new meter is added.
Strength ManagementProvided the different deputation types while relieving personnel from strength management.
service
E-Petition Login
Citizens can register and know the status of their petitions through this link.
ViewPetition Status
Citizens can know the status of the petition submitted by them in any police office through this website/Touch Screen Kiosks/ From any police station in the State.
ViewFile Status
The citizens/employees can know the present position of their applications in various police offices.
ViewPhoto Gallery
About
iAPS is a web based application to be used in the Administrative Offices of Police Department. The intention of the project is to make the activities in the Department more transparent both with the public and with the Police Personnel itself. The software is under Development by Kerala State IT Mission. The Project has been sanctioned under State Plan Projects for the year 2010-2011 as per GO(Rt) No. 2178/2010/Home dtd 30/06/2010. The project has been implemented throughout the department through State Crime Record Bureau, Thiruvananthapuram. Now the Director General of Police, SCRB, Thiruvanathapuram is acting as the Nodal Officer for this Project.
Kerala State IT Mission is the State Designated Agency for the implementation of the entire project. Fund Management, Monitoring of Software Development, Server Management, Security Management etc is being carried out by KSITM.
KELTRON is authorised to develop the software modules for the Project.
State Data Centre
The application is hosted in the State Data Centre with all the security features.
Previous Nodal Officers
Sri. Aananthakrishnan IPS
Additional Director General of Police
Nodal Officer 2010 - 2016
Sri. N Shanker Reddy IPS
Director General Of Police
Nodal Officer 2016 - 2018
Sri. Tomin J Thachankary IPS
Additional Director General of Police
Nodal Officer 2018 - 2019
Sri. Gugulothu Lakshman IPS
Inspector General of Police
Nodal Officer 2019
Implementation Team
Sri. Sudesh Kumar IPS
Additional Director General of Police,
State Crime Records Bureau
Administrator & Nodal Officer - 2020 onwards
Sri. Mathew Simon
Program Manager & System Analyst
Sri. N Sanal Kumar
Junior Superintendent, State Resource Person
Sri. A P Anvar
Junior Superintendent, State Resource Person
Sri. Benny Thomas
Junior Superintendent, State Resource Person
Sri. K Preman
Sr. Clerk, State Resource Person